Responsible Gaming
Our Commitment to Safe Gaming
At Cound Creations, we are committed to promoting responsible gaming practices. Online gaming should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. We encourage all players to gamble responsibly and within their means.
Age Verification
In Canada, you must be at least 18 years old (or the legal age in your province) to participate in online gaming. We strictly verify the age of all users at registration. If you are under the legal age in your jurisdiction, you are not permitted to use our services. Gaming is for adults only.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. If you recognize any of the following signs in yourself or someone you know, help is available:
- Spending more time or money on gaming than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity from friends, family, or loved ones
- Neglecting work, school, or family responsibilities due to gaming
- Using gaming to escape problems, anxiety, or depression
- Feeling irritable or anxious when unable to gamble
- Borrowing money or going into debt to gamble
- Failed attempts to reduce or stop gambling
- Lying about the amount of time or money spent gaming
Self-Help Tools & Responsible Gaming Features
We provide tools to help you maintain control of your gaming:
- Deposit Limits: Set maximum amounts you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Cap the amount you are willing to lose during gaming sessions
- Reality Checks: Receive reminders about how long you have been playing
- Session Time Limits: Set automatic logout times to manage your gaming duration
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform if needed
We encourage you to use these tools to maintain a healthy gaming experience.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, professional support is available. The following organizations provide free, confidential help:
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
Provides information, resources, and referrals for problem gambling in Ontario and across Canada. - Canadian Centre on Substance Use and Addiction
Offers national resources and support for gambling addiction.
International Resources
- United States - National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-522-4700 (available 24/7) - United Kingdom - GamCare
Website: www.gamcare.org.uk - United Kingdom - GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling. - Australia - Gambling Help Online
Website: www.gamblinghelponline.org.au
Take Action Today
If you are experiencing signs of problem gambling, please reach out for help immediately. There is no shame in seeking support—trained counselors are available to assist you. Contact one of the organizations listed above or speak with a trusted friend or family member.
Remember: Gaming should be fun and entertaining. If it stops being enjoyable or is causing financial or personal harm, it's time to seek help.
For more information about our responsible gaming practices and tools, please contact our support team or review our full Terms and Conditions.
Last Updated: 2026 | Jurisdiction: Canada | If you need immediate assistance, please contact a local helpline or mental health service.